Right to Access
- Eligible California residents have the right to request the categories of personal information American Express has collected about them, the sources from which they have been collected, the purposes for which they have be used, and the third parties with which they have been shared. After successfully completing our heightened identity authentication process, these individuals may also be entitled to receive certain details regarding the personal information American Express has about them. Please note that while American Express makes every effort to collect, use, store and share personal information securely, once we pass this information to you, it is your responsibility to ensure the security of that personal information.
Right to Delete
- Eligible California residents have the right to request American Express delete personal information that has been collected about them when it is no longer required for business purposes. This right is subject to exceptions as required by law or for the purposes of litigation or regulatory investigations.
Right to Correct
- Eligible California residents have the right to request American Express correct inaccurate personal information that it maintains about them. This right is subject to exceptions as required by law or for the purposes of litigation or regulatory investigations.
To determine whether you are eligible, please complete the form below. Separately, you may visit our California Consumer Privacy Notice to learn more about whether the CCPA applies to your relationship with American Express and what rights you may have. If you are seeking to exercise rights under the CCPA on behalf of someone else, please refer to our Privacy Center FAQs for more details.
In order to help protect the security of your account, you will need to submit a separate request for each product, service, or interaction that you would like to inquire about.
Please note that customers holding a personal product with American Express are provided rights under the Gramm-Leach-Bliley Act, a federal law, and not under the CCPA.
