If you would like to exercise your individual rights under the GDPR, you can learn more below.
What are your rights?
- You may have rights to access, update, restrict, object to, erase your personal data and/or the right to data portability. Such rights may include requesting details on the personal data we have about you; requesting a manual review of certain automated processing activities; receiving your personal data in a portable format and/or transmitting such data to another data controller; or withdrawing your consent at any time.
Your relationship with American Express:
- Depending on your relationship with American Express, how much information you are able to provide and the sensitivity of the information you are requesting, for security purposes we may ask you for additional identification.
About your request:
- When applicable, our Customer Service teams will process your request, and they will do their best to find all the information you need. If you are looking for something in particular, please mention that in the space provided. Depending on your relationship, it usually takes up to 30 days from the receipt of your request to respond. In the event the request is more complex, we may need some additional time. Don't worry, if this happens we will let you know in good time.
Our response to you:
- The safest and fastest way for us to respond to you is via our Secure Encrypted email service. Due to the impact of the Coronavirus Pandemic, we will use email as default. If email is not an option for you, please let us know.
