We want you to have the freedom to use your American Express Card where you shop. If your Card was not warmly accepted for a purchase, please tell us about it.

Français Are you a business owner? Apply online to accept the Card at your business.

Where did you try to use your Card?

Type in business name, city, state/province, country and click "Map Business". Canadian businesses only.

Business Name*

City*

Province*

Street Address*

APT/Suite

Postal Code

Phone

Please confirm the business name and address is accurate before proceeding.

* Required fields

Business Information

Business Name:

Street Address:

Phone:

Please provide information regarding this business

What type of business is it?*

Approximately when did you attempt to make the purchase with your American Express Card?*

How much might you spend with this business in a 12-month period?*

Card Type*

Tell us about your experience

What happened when you tried to use your Card? "The business..."*

Please include details of your shopping experience and what you did as a result. Please include the business’ web address if this was an online transaction. Only use the following characters in the description: 0-9 A-Z @ - , . ; ' $ % () / and space.

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Your feedback is important

Please provide your name and e-mail address so we can send you a follow up communication confirming your inquiry has been received. (Optional) For information about how we protect your privacy please read our Privacy Statement.

First Name

Last Name

Email Address

Business Group*

* Required fields